Privacy Policy & Cookie Notice

Introduction

F&J Poultry CC ("we", "our", or "us") is committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, company name
• Communication: Messages and inquiries you send through our contact form
• Technical Data: IP address, browser type, device information, and website usage data
• Cookies: Small data files stored on your device (see Cookie Policy below)

How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide quotes
• Deliver our products and services
• Improve our website and customer experience
• Communicate important updates about our products
• Comply with legal obligations

Legal Basis for Processing (POPIA)

Under POPIA, we process your personal information based on:

• Consent: When you submit a contact form or accept cookies
• Contractual Necessity: To fulfill our obligations when providing services
• Legitimate Interests: To improve our services and communicate with customers

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand visitor behavior and improve our site
• Preference Cookies: Remember your settings and choices

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for 2 years for business records.

Your Rights Under POPIA

You have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your POPIA rights, please contact us: